Customer Service / Sales & Service Officer Syariah - Bali

Join Bank Danamon as a Customer Service / Sales & Service Officer Syariah in beautiful Bali and be part of a dynamic team dedicated to delivering exceptional financial services. This role offers a unique opportunity to grow your career in the banking sector while enjoying the vibrant culture and stunning landscapes of Bali.

As a Customer Service / Sales & Service Officer Syariah, you will be the first point of contact for our clients, providing them with personalized and professional service. You will handle inquiries, complaints, and feedback, ensuring that our clients feel valued and heard. Additionally, you will assist in the sales process by promoting our Syariah products and services, and providing clients with the information they need to make informed decisions.

Bank Danamon is a leading financial institution in Indonesia, committed to providing innovative and sustainable financial solutions. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by handling inquiries, complaints, and feedback.
• Assist in the sales process by promoting Syariah products and services.
• Provide clients with accurate and timely information about our products and services.
• Ensure that all customer interactions are conducted in a professional and courteous manner.
• Monitor customer satisfaction and provide feedback to the management team.
• Maintain accurate and up-to-date records of all customer interactions.
• Collaborate with the marketing team to develop and implement customer service strategies.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in customer service or sales in the banking or financial services industry.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of Syariah banking products and services.
• Ability to work well under pressure and meet tight deadlines.
• Fluent in both English and Bahasa Indonesia.

🛠️ Keahlian

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